Terms of service

Welcome to CelesteTone. By accessing or purchasing from our online store, which offers T-Shirts & Tops, Shorts, and Pants & Trousers, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order. If you do not agree with any part of these terms, you must not use our services.

1. User Agreement

By using the CelesteTone website, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent from a legal guardian. You agree to use our site solely for lawful purposes, including browsing, selecting products, and completing purchases. You must not misuse the website by introducing viruses, engaging in unauthorized data scraping, or interfering with its operation. All transactions are subject to product availability and our acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including instances of pricing errors or suspected fraud.

2. Limitation of Liability

CelesteTone, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim related to a product or service purchased from us is strictly limited to the purchase price of that specific item. This limitation applies to the fullest extent permitted by applicable law, even if we have been advised of the possibility of such damages. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components.

3. Intellectual Property

All content on the CelesteTone website, including but not limited to text, images, graphics, logos, product designs, and software, is the exclusive property of CelesteTone or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent. The CelesteTone name and logo are trademarks of our brand. Unauthorized use of our intellectual property may result in legal action.

4. Refund Policy

We strive to ensure your satisfaction with every purchase from CelesteTone. If you are not completely satisfied, you may request a refund or exchange under the following conditions:

  • Eligibility: Items must be returned within 30 days of delivery, unworn, unwashed, and with all original tags attached. Products marked as final sale are not eligible for refund.
  • Process: To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide a return authorization and shipping instructions.
  • Refunds: Once we receive and inspect your return, we will process your refund to the original payment method within 5-10 business days. Shipping costs are non-refundable, and return shipping fees are the customer's responsibility unless the item is defective or incorrect.
  • Defective or Incorrect Items: If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery at [email protected]. We will arrange a replacement or full refund, including return shipping costs.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the CelesteTone website shall be subject to the exclusive jurisdiction of the courts located in Delaware.